This guide will take you through the configuration of the GATEWAY in a setup where Internet access is provided by your own router.
High-level takeaways
- You use your own router for Internet access.
- You need to change the default network settings of the GATEWAY from DHCP server to a fixed IP for your GATEWAY.
- You need a suitable static IP configuration (IP address, subnet, gateway, DNS) from your network administrator.
Before you start
- Finish 1. Installation Manual (Router Setup)
- Make sure your laptop can connect directly to the GATEWAY (via Ethernet) and later to the same local network as the GATEWAY.
- Obtain the following network information for the local network to which the GATEWAY will be connected.
| Network Parameter | Description |
|---|---|
| Static IPv4 address for the GATEWAY | Unique address in your LAN (e.g. 192.168.1.50), in the same subnet as your router. |
| Subnet mask | Typically 255.255.255.0 for many local networks. |
| Gateway (router) IP | IP address of the router that provides Internet access (e.g. 192.168.1.1). |
| DNS server | DNS server used in your network (e.g. 8.8.8.8 or your company DNS). |
1. Connect to the GATEWAY
Connect your laptop directly to the GATEWAY using an Ethernet cable.
Your laptop must obtain an IP address that allows it to reach the GATEWAY’s default IPv4 address.
2. Access the GATEWAY
Open a browser on the laptop and enter the IP address 192.168.1.1:3000 in the address field.
Make sure your laptop is in the same IP subnet as the GATEWAY’s default address.
3. Log in to the GATEWAY
Enter admin as username and password. Click LOGIN.
4. Deactivate DHCP Server
Select the Local Network tab on the left side. In the ethernet0 settings, change the Interface type from DHCP Server to Fixed IP.
5. Assign a fixed IP to the GATEWAY
Decide on a fixed IPv4 IP address for the GATEWAY and note it down. The fixed IP must match the IP subnet of your local network.
| Do not change the IPv4 fallback | This fallback address is used to recover access to the GATEWAY in case of IP conflicts or incorrectly assigned IP settings. |
| Do not confuse “Gateway” fields |
The field labelled Gateway in the Local Network
settings refers to your router’s IP address
(the external router used to connect the load management
to the Internet). The GATEWAY’s own IPv4 address is configured above. The difference is in the capitalisation of “GATEWAY”. |
| Do not change the DNS Server | Keep the default DNS server unless your network uses custom DNS infrastructure. |
Configure the IPv4 address, subnet mask, gateway (router IP), and DNS server according to the information provided by your network administrator.
| Setting | Default Value |
|---|---|
| Interface Type | DHCP Server |
| IPv4 (GATEWAY) | 192.168.1.1:3000 |
| IPv4 fallback | 192.168.153.27/24 |
| Gateway (external router) | 192.168.1.1 |
| DNS Server | 8.8.8.8 |
Click SUBMIT.
6. Reboot the GATEWAY
Disconnect the power supply and wait for 10 seconds. Then power the GATEWAY on again.
7. Connect the GATEWAY to the local network
Ensure that the local network has access to the Internet via your router. Connect the GATEWAY to the local network via Ethernet cable.
In case the GATEWAY does not connect automatically, check your network settings again and verify that the configured IP settings match your LAN.
8. Check network status
| GSM Status LED | Network Connection |
|---|---|
| Slow blinking (short ON / long OFF) | Searching for network |
| Slow blinking (long ON / short OFF) | Registered, but no data connection |
| Fast blinking (short ON / short OFF) | Registered and active data connection |
🆘 Troubleshooting
The following table lists common issues during configuration and how to resolve them. You can also to our more comprehensive troubleshooting guide here:
Troubleshooting: GATEWAY Router Setup
| Symptom | Possible cause | Recommended action |
|---|---|---|
| Cannot reach 192.168.1.1:3000 when directly connected | Laptop is not in the same subnet, Wi-Fi is still active, or the Ethernet connection is not established. | Disable Wi-Fi on the laptop, ensure the Ethernet cable is plugged in correctly, and set the laptop to obtain an IP address automatically, or manually assign an IP in the 192.168.1.x range. |
| GATEWAY interface not reachable after assigning a fixed IP | The GATEWAY now uses the new fixed IP address or there is an IP conflict in the network. | Try reaching the GATEWAY on the newly configured IP address. If necessary, use the IPv4 fallback address to recover access and adjust the configuration. |
| GSM status LED keeps searching for network | The local network does not have Internet access or the gateway/DNS settings are incorrect. | Verify that the router has Internet access and that the configured gateway and DNS server values match your network configuration. |
| GSM status LED indicates registered but no data connection | Firewall or DNS restrictions in the local network. | Check the firewall rules to ensure outbound connections are allowed, and verify that the configured DNS server is reachable. |
Next Steps
The GATEWAY will now connect to the Internet and register itself on your HARMON-E account. From here, you can configure the charging hub and the load management in HARMON-E.
Additional notes
We recommend that you document the final network configuration of the GATEWAY for future reference. This information is helpful for IT support and later troubleshooting.
| Installation date | ________________________ |
| Installed by (name / company) | ________________________ |
| Site / location | ________________________ |
| GATEWAY serial number | ________________________ |
| Final IPv4 (GATEWAY) | ________________________ |
| Subnet mask | ________________________ |
| Gateway (router IP) | ________________________ |
| DNS server | ________________________ |
| Notes | ________________________ |
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